One was the ASMedia USB3.1 and one the Intel R USB 3.0 eXtensible Host Controller - 1.0 Microsoft, In the end I managed to donwload and install an ASMedia drive nw I have a keyb and mouse working, but the Intel. Discussion in 'Windows 10 Drivers and Hardware' started by bobkn. This package contains the driver for ASMedia USB3 Host Controller and is supported on XPS Notebook, Dell S&P, Latitude, Precision and Tablet systems that run Windows 7, Windows 8.1 and Windows 10 operating systems. I'd been using Asus sabertooth z77 motherboard drivers for Windows 8. Microsoft has installed but there is a reference to Asus in one of the driver details boxes in Device Manager for USB Root Hub. Not sure what my USB has to do with my PCI - Express slots, but I keep getting this.Download Now ASMEDIA USB ROOT HUB ASUS DRIVER The last thing I tried was downloading this ASMedia USB3.1 driver directly from Dell and reinstall it. I've tried uninstalling the drivers and letting Windows 10 reinstall them upon restarts and more restarts and it doesn't fix the issue. And in device manager I edited to properties to "Disable" power saving for the USB Hubs when not used. I followed all instructions online and can't seem to find a fix, I've changed the power management settings to always enable USB power at max levels.
Now I ran the Dell SupportAssist diagnostics and I keep getting this message, I think it may be the key to all my issues.
I couldn't get the mouse to work in ANY other USB port/HUB (front or back) only plugged into the keyboard. Then it stopped working completely.Īfter a few hours of troubleshooting, the mouse only seems to work when plugged into my keyboard (Razer Chroma V2), which is also plugged into the back USB hub (strange huh?) It kept periodically disconnecting and Windows 10 kept alerting me that the "device has malfunctioned". Last week my Chaos G905 Mouse stopped working plugged into the back of the computer.
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